Thank you Paul, our front security door is just perfect , it looks sensational!!!!
All doors vicEnquired about solid hardwood, I was quoted Solid core maple veneer door 139.00 apparently chipboard veneer(cut to size $65 exorbitant) door Wednesday. Thursday I ask him to have it ready by next Wednesday. He replied yes he requires payment before cutting. Sunday he told me credit card payment. Then on Tuesday I sent him email to confirm payment complete and I will be picking it up Wednesday lunchtime. No response since Sunday. I then caught $150 maxi cab ride I was 5 min away and I called him to ask location. He replied the doors not ready today I can have it ready by tomorrow. I then said Im in a maxi cab. He then interrupted stating I can have it ready by later today as in 4 hours. I then said Im in maxi cab 5 mins from you location to pickup door. After that he replied Ive got other stuff on the workbench now eventually saying can you give me 30mins. I then had to do shopping and go to pharmacy in maxi adding $40. I arrived he was not at the front reception and had to go get door. He didnt help me carry it to the maxi. A few days later after 50% completion of installing and drilling with hole saw. I realised that the door is chipboard veneer not hardwood as requested. His response was that unbeknownst to me he decided chipboard veneer is suitable for interior purpose, that if I could find a solid hardwood plain door he would refund me. Furthermore he said when you pick up a door and you cant tell its not solid theres something wrong with you. Moreover he said if you solid hardwood interior door anywhere he would gladly refund full amount..I sent him the quote of the doors plus to no avail.
Highly recommend Paul and the team at All Doors Sunbury. Installed a metal wrapped door at our premises, on time, on budget and with great care. Will use again
in response to your reply to the review I gave you, the builder was paid by your company to put right what you could not or would not. the brick work may be out but that is why you came out to measure and make the frame to fit It made sense to me that you would take into account any issues with the frame and if you could not do the job you should admit it and I would have gone elsewhere. the 2 cm was a spelling mistake should have been 1/2 cm, just shows you your customer care levels with your sarcastic comment at the end. sorry I ever did business with you
Thank you Paul for a job well done. Your prompt efficient service was appreciated. The repairs you did on my doors has made my life easier.I'll certainly be recommending your services to others.Thanks againLinda
ALL Doors & Building Supplies is an Australian Store based in Sunbury, Victoria. ALL Doors & Building Supplies is located at Shop 2, 1-7 Vineyard Rd,, Sunbury VIC 3429, Australia.
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